Officejet 6500 E709n Won’t Print – Clogged Printhead

My dad’s Officejet wouldn’t print so I tried the cleaning cycle with no success. With inkjet printers, ink will eventually dry up and clog the printhead.   I previously had an Epson 600 inkjet printer which I had to take apart to clean the printhead.

With the Officejet, the printhead is removable for cleaning.  HP has instructions on it’s website and a video on youtube showing a cleaning procedure which involves soaking it for 15 min in hot distilled water.  I tried both a 15 min soak in isopropyl alcohol and running it under a hot tap and it was still clogged.   What did work for me was a 24 hr soak in alcohol.

  1. Remove your ink cartridges, wrap them in a moist paper towel and place in a ziploc bag.
  2. Lift up the grey lever to remove the printhead.
  3. Soak the printhead for 24hrs in a small plastic tub filled with isopropyl alcohol.  I used enough to cover the input nozzles.
  4. After the soak, rinse it with distilled water and let dry.
  5. Reinstall the printhead and cartridges.

If the above doesn’t work, you can try repeating the soak.  As a last resort, replacement printheads are available on ebay.

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