This TV turned on with no backlight. Since there was no backlight flash, there was possibly an open LED in the string. Westinghouse uses the same white label Chinese TVs as RCA, Proscan, Haier and many other brands. The firmware in these sets do not give the user the ability to adjust the backlight level.
This TV was difficult to open up. The outer bezel was held in place by screws and metal tabs that had to be released by sliding a black plastic tab. It was also double sided taped to the panel. In this scenario, I leave the bezel attached to the panel when removing it.
Once open, I found one open LED which I replaced with a Samsung-compatible 3V module. All the LEDs were a bit brown showing signs of both heat and wear. The backlights were wired as one long string with 4 rows of LEDs. Once assembled, I tried the usual combination for RCA TVs to get into the service menu to turn down the backlight level but was unsuccessful. Googling found a working code. With the TV on, press menu-0-0-0-0 on the remote. To get to the backlight setting, go to Other -> Panel Settings. The default value setting for Energy Savings was very high at 90. I reduced to 55 which saved it under User picture mode. This step needs to be done on all inputs.
This TV would turn on with no backlight and no video. I could heard sound effects when I moved the toggle button which confirmed the main board was working and the TV was on.
I first suspected bad backlights which is the case for 90% of Samsungs with no backlight. Unplugging the main board cable at the power supply end forces the backlights on and they came on. This test confirmed both the power supply and backlights were good.
I checked the BL_ON signal from the main board and it was high as well indicating the main board is likely working. On this model, there is an extra cable from the power supply to the tcon board which appears to control the backlight on signal.
The tcon board only had two out of three LEDs lit up and when disconnecting both ribbons to the panel, the third LED still did not light up. Powering up the TV with only one side connected at a time also did not produce backlight nor picture. This test indicates there is no panel fault and the tcon is suspect.
I ordered a tcon on Aliexpress and with the current shipping delays, it may be a few months until the part arrives.
Update: Tcon board finally arrived and TV powers up with backlight and video. The new tcon lights up with 3 LEDs.
This TV has a standby light but wouldn’t turn on or respond to the on/off button on the remote or side buttons. I was able to get it turn on randomly however.
Typically the suspect in these cases is the main board. I froze the EEPROM with an upside down can of duster and was able to get it turn on a few times. The part number for UF1 was W25Q16BSIG (16Mbit flash). I was able to read the contents with my CH341 programmer and I experimented by programming it into W25Q64BV (64Mbit) flashes I had. With new and larger flash installed, there was no standby light. I erased the original flash, reprogrammed it, and reinstalled it and it does appear fixed.
I have ordered the 16Mbit ICs in case the TV comes back with the same problem. I also turned down the backlight in the service menu to level 60. In this model, it needs to be done on all inputs and is saved under the User picture mode.
The owner indicated the flashlights were flashing which typically is a sign of failing backlights. I had asked them to turn down the backlight level and it was fine for a few weeks before the picture went dim. Testing the strip, 5 out of 68 LEDs were bad so I replaced the single strip. Powering up the TV, they would flash on power up before shutting off though they were all lighting up. The strips are wired as 4 banks of 17 LEDs and each bank tested good and measured 51V on my LED tester (3V LEDs). I have run into the issue of bad LEDs damaging the power supply so suspected the controller IC may have been damaged as well.
Searching online, there are a few reports of the OZ9998HDN IC overheating and needing replacement with symptoms of a flashing backlight.
I ordered the ICs from Aliexpress and the power supply did not turn on the backlights with both ICs that I installed. I ended up buying a new power supply board and this finally fixed the TV.
50L3400U is a similar model. I have run into this problem before with Toshibas where there is both LED and power supply damage.
The owner indicated he heard a pop and the TV died. He also found the main fuse blown. The power supply part number is BN44-00717A. Blown fuses typically are caused by shorted diodes and FETS and I found a short in one of the two PFC switching FETs 60R360 (NCH, 600V, 9A). I replaced both QP801C and QP802C with IPAN50R500 (NCH, 500V, 11A). The PFC circuit runs at 400V and the main filter caps are only rated to 450V so the lower voltage should be ok.
With the FET and fuse replaced, the TV powered up. I did recommend to the owner to not run in Dynamic mode since it could burn out the backlights.
With these symptoms, the backlights are suspect though I haven’t encountered this exact model before. The failures were intermittent so it was a bit tricky to find the source of the problem. With the TV apart, my LED tester got all strips to light though one strip measured a bit higher voltage than the others. With the TV powered up, I observed the suspected bad strip fail first before all the backlights shut down. Testing the strip, I found one bad LED (replaced with 6V) and the connector between the left and right strips was broken causing an intermittent connection.
With the TV together, I turned down the backlight level to 50 and also turned off the Dynalight feature.
This TV had no backlight but would turn on and off. Opening up the back, the power supply HTX-PI420402A had four pairs of wires going to the LED strips. I powered one pair with my LED tester and could observe the splash screen and confirmed that video was good.
I decided to open up the TV to check the strips and this edge lit TV used four sets – one at each side and two along an edge. All strips tested fine with my LED tester.
Shopjimmy sells a repair kit which includes two ICs and two FETs to repair the backlight circuit. I checked the FETs and diodes and none were shorted. Searching the power supply part number on badcaps, there was a suggestion to check the transformer for cold solder joints.
I found a cold joint and there were some clues if I had inspected the board more carefully. There was a scorch mark above the joint on the top of the PCB. The bottom of the PCB had an insulator sheet that had a hole at the cold joint location. And there was a crackling noise coming from the board occasionally, caused by the joint arcing.
Though 90% of no backlight cases are caused by bad LEDs, in this case it was the power supply.
Other models that may use this power supply – Haier LE42B1380 Haier LE55B1381 Viore LED42VF80 Seiki SE421TT Seiki LE-55GB2 Curtis LED4250A
When turned on, the backlights flash and the front led flashes a one blink code. According to the service manual that can be found online, it is a backlight error.
I recorded a video of the flash and from a still frame, the third row was not lighting up. The left and right strips did not come on and I found two bad LEDs on the left strip. The right strip tested fine. This TV has local dimming and though left and right strips are wired separately, they are dimmed row by row. I used Samsung 3V LEDs and the color was a bit off and they were a bit brighter.
I decided to take apart the TV a second time to move the repaired strip to the bottom of the TV and also remove a fleck of dirt trapped under the panel. Unfortunately, I cracked the panel after putting pressure on the edge when I missed a screw in the bezel. In hindsight, I should have removed the bezel completely with the TV lying flat.
For the record, part number for the strips are as follows Left CX-60S02E01-3B5Y3-0-B-523-1208-U Right CX-60S02E02-3B5Y3-0-B-523-1297-U
This TV turned on with backlight but no video. Usual suspect in this case is the tcon board though a bad main board could also cause no video. If I had sound, it would strengthen the case for the main board to be good.
The model appeared to be Canada only and there was a lot of variation in the model numbers for the ES series. Tcon part number was 35-D076725 and main board was BN94-05874R (BN97-06430L firmware).
Replacing the tcon brought the video back. I did notice the volume had been lowered to 0 which was the reason there was no sound. In this model, there is a sound effect if you scroll through the menu.
This model does have backlight issues so make sure they aren’t set to maximum or the picture mode set to Dynamic.
Backlight failure is common in most RCA models mainly because the backlight is set in the service menu. On some models, there is a Power Save picture mode which lowers the backlight but Standard and Dynamic modes typically run the backlights at 100%.
In this two year old TV, the backlights would shut off after a few seconds or minutes but would stay on for a few hours when the level was reduced but it still cut out.
Opening the TV was a bit of a challenge since the panel was taped to the bezel. There were also screws hidden under the thick foam spacers supporting the panel boards. I realized afterwards that the tv had to be assembled with the diffuser sheets and panel face down inside the bezel and the chassis should be lifted away.
Once the tv was apart, I tested all the strips with my LED tester and they all appeared good. They were probably only failing under higher current. Since I couldn’t isolate individual bad LEDs, I decided to do a full strip replacement.
There appear to be at least two different panels for this model. I initially ordered the wrong strips since I didn’t want to open up the TV again to check the part number. JL.D60081235-031AS-M (AE110475) are 12 half length strips with 8 LEDs per strip. My strips were SQY60LB (AE0110384 or AE0110383 ) which are six rows of left and right strips (8 leds per strip). Shopjimmy indicates these are used in model RLED6090.
When I put the TV back together with the new strips installed, there were some moving lines which I eventually traced to a poorly grounded tcon. I had removed the tcon to release the tabs of a standoff to lift off the reflector sheet.
The service menu for this model is accessed by SOURCE-2-5-8-0 and reducing the backlight saves it under User picture mode. It is recommended to keep the picture mode as Power Save to prevent backlight failure.
Update: After I sold the tv, the new owner inquired about turning off motion smoothing since it creates the soap opera effect when watching movies. Some models have a 120Hz or MEMC (Motion Enhancement Motion Compensation) setting in the Picture menu. Working with him, we were able to find a Film Mode in the Service Menu and turned that option on.